Service Works Pro6.28 - App Store

ServiceWorks Pro is the best field service management platform to run your service business from anywhere. Save hours every week and get better visibility into your operations so that you can make the right decision to grow your business.
The following functionality is supported in this app

1. Scheduling Job
2. Job Completion
3. Sending Invoice/ Estimation
4. Employee Time Tracking
5. Parts required for service
5. Receiving PO
6. Inventory Item View
7. Group Messaging
8. Text Messaging to Customers

Version History Users can now add notes to both Jobs and Trips.
Users can also view the complete history of notes for better tracking and context. 6.28 10/27/2025 Added ability to save and edit Red Flags directly from the mobile app.
Users can now edit tasks within the mobile app.
Schedule filters will now remain applied when the user leaves and returns to the schedule view 6.25 10/16/2025 Added ability for users to send SMS to any of the customer’s contacts saved in Service Works.
Introduced option to remove customer messages as they are taken care of
Enabled deletion of secondary products from the system.
Enhanced job list view to display all products and job types. 6.19 09/29/2025 Users can now search and create jobs by customer address.
The Schedule Board displays both Job Type and Customer Address for easier identification.
Completed jobs on the Schedule Board are now highlighted with a distinct completed status color for better visibility. 6.08 09/11/2025 Truck Icon on Job List – Quickly see whether jobs have associated parts.
Inventory Enhancements – Scan & search items, and easily edit SKU and barcode details.
Product Information Management – View and edit additional product information.
Parts Pick List Improvements – Clear demarcation between parts needed for today’s jobs vs. future jobs.
Section-wise Parts View In Model Search for Reliable – Users can view parts grouped by section. 5.98 08/26/2025 Improved Model Search: Search functionality is now more flexible. You can search for models across all your integrated distributors, such as Marcone and Reliable.
Tracking ID History: Tap the tracking cube to view the full history of any tracking ID, making it easier to trace part movements.
Return Unused Parts: Quickly return unused parts from your truck to a warehouse by scanning or selecting multiple items at once.
Trip Notes Highlighted: Important Trip Notes will now be shown first when you open a job, helping you stay informed and focused on what matters most. 5.89 07/31/2025 Single-Tap Part Picking for Technicians: Technicians can now quickly pick parts with a single tap directly from the “Parts Pick List”, improving workflow efficiency in the field.
Add Items by Scanning Tracking ID: Easily add parts to inventory by scanning their tracking IDs—simplifying data entry, reducing manual errors and allowing teams to monitor stock levels and part movements with greater accuracy.
Easily call any phone number associated with a job—including customer and billing contact numbers—directly from the job screen. 5.82 07/10/2025 The Location and Bin will now automatically default to where the item is currently available, making item selection quicker and easier.
You can now change the distributor while adding an item to a job, allowing you to view pricing from different distributors before finalizing.
You can now force the app into offline mode for a faster and smoother experience, especially when connectivity is unstable. This allows you to focus on your tasks without interruptions.
We’ve introduced cyclical inventory to support recurring inventory counts without full resets. 5.77 06/19/2025 Users can now customize their email notification preferences by choosing which types of notifications they wish to receive.
Improved search functionality: Users can now easily search and select from a long list of brands and products. 5.70 05/19/2025 UI improvements to the Invoice view
UI enhancements for Employee, Customer Messages, and Job Discussion views
UI refinement of the Charges section in Job Details 5.67 05/02/2025 Enhanced barcode scanning speed.
Easily clone estimates into jobs and vice versa for greater flexibility and efficiency.
Display distributor pricing when adding items to a job
Mark items as taxable or non-taxable during editing in inventory management 5.66 04/26/2025 added complete trip time
added zoom functionality of image from message screen
improve functionality 5.54 03/27/2025 - Defaulting Taxable and non-taxable service items
- Usable Purchase Order error and ability to resubmit
- Combining discussions
- Showing customer home image 5.50 02/13/2025 The schedule board fix 5.40 01/03/2025 Inventory Management enhancement
Performance Enhancement and Bug Fixes 5.39 01/03/2025 Membership reminder for technicians
Performance enhancement & bug fixes 5.36 12/12/2024 Membership Module
Bug fixes
Performance Enhancements 5.35 11/21/2024 -Job complete enforcements UI
-My commission view for tech
- adding job note and tech selection on job creation 5.33 10/21/2024 Performance Enhancement
Tracking activities for job
Better layout 5.24 08/31/2024 Enforce model/serial number before job completion
Performance Improvement 5.21 05/17/2024 Integration with iWallet for deposit check
Performance Enhancement 5.19 04/27/2024 Invoice
POS
Timesheet note
Search Expansion
Permission Enhancement
Performance Upgrade 5.14 04/05/2024 Invoice
Job Forms deduplication
Upload Video 5.08 12/14/2023 Uploading videos from iPhone gallery
Search Catalog
SwiP Payment
Broadcast Jobs
Find best tech from mobile app 5.5 12/02/2023 Performance Improvement 4.97 11/18/2023